Privacy Policy

Thank you for choosing to be part of the UQ Football Society (“Society“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at secretary@uqfootball.com.


When you visit our website (https://www.uqfootball.com, the “Website“), participate on our Facebook page, and more generally, use any of our services (the “Services“, which include the Website, Facebook, Instagram, QPay, UltraFootball or any other society endorsed third party), we appreciate that you are trusting us with your personal information.


We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. This privacy notice applies to all information collected through our services as well as, any related services, sales, marketing or events.


Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1. WHAT INFORMATION DO WE COLLECT?
   1. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise when you contact us.
   2. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:
   3. Personal Information Provided by You.
      1. We collect names; phone numbers; email addresses; student numbers; and other similar information.
      2. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
   4. Payment Data.
      1. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by PayPal. You may find their privacy notice link(s) here: https://www.paypal.com/va/webapps/mpp/ua/privacy-full.
   5. Information automatically collected
      1. We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
      2. The information we collect includes log and usage data, which is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).
   6. Photography
      1. As explained in our Terms & Conditions, by registering as a member of the society, you grant us consent to take photography of your person while participating in any society service/event or anything related to the football society (such as wearing our merchandise).
      2. These photos are stored indefinitely, and may be used for marketing, promotional content, security, decoration or any other business purpose. These photos may be published on our Facebook page, website, newsletter, Instagram page or other endorsed third-party platform. We will never take images that record sensitive information about you.
   7. Information collected through Facebook and other Third-Party Platforms
      1. If you use Facebook, Instagram, QPay, UltraFootball or any other society endorsed third party platform, we also collect the following information:
         1. Mobile Device Access. We may request access or permission to certain features from your mobile device, including accessing your mobile device’s calendar, setting reminders, to send SMS messages, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
         2. Push Notifications. We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
         3. Facebook Permissions. We by default access your Facebook basic account information, including your name, email, gender, birthday, current city, as well as other information that you choose to make public. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference
      2. This information is primarily needed to maintain the security and operation of our services, for troubleshooting and for our internal analytics and reporting purposes.
2. HOW DO WE USE YOUR INFORMATION?
   1. We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
   2. We use the information we collect or receive
      1. To facilitate membership and account creation process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
      2. Request feedback. We may use your information to request feedback and to contact you about your use of our Services.
      3. To manage memberships. We may use your information for the purposes of managing our account and keeping it in working order.
      4. To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
      5. To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
      6. To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
      7. To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
      8. Fulfil and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
      9. Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
      10. To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
      11. To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
      12. To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
      13. Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
      14. For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
   1. We may process or share your data that we hold based on the following legal basis:
      1. Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
      2. Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
      3. Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.
      4. Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
      5. Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
   2. More specifically, we may need to process your data or share your personal information in the following situations:
      1. Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of society assets, financing, or acquisition of all or a portion of our business to another society.
   3. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include the UQU and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
   1. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). Basic personal information, such as names, email addresses and phone numbers, as well as photography, may be kept indefinitely.
   2. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
   1. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
6. DO WE MAKE UPDATES TO THIS NOTICE?
   1. We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
7. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
   1. If you have questions or comments about this notice, you may email us at secretary@uqfootball.com or by post to:
      1. UQ Football Society
      2. Level 2 Union Office (Bld 21), 275 Sir Fred Schonell Drive
      3. University of Queensland
      4. St Lucia, Queensland 4072
      5. Australia
8. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
   1. Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit: https://www.uqfootball.com/contact. We will respond to your request within 30 days.
   2. You may also request a copy of any particular information/media we may hold of your person, and you may also request a review or deletion of any said media. All privacy requests are prospective; we have no obligation to recall or edit any publication that has already been issued.